News

One of the more consistent messages I also heard over the summer is that there is a lack of both workers and volunteers to meet the growing demands of employers and society. Edward Stanford sent me some great comments at the end of May and I want to share some of them with you: “We… Continue Reading »

One of the huge issues facing organizations and business these days is finding suitable employees to get the job done. Everyone is facing challenges in this matter and it does not look like it is going to get better in the future. So what are you doing to make yourselves look more attractive to future… Continue Reading »

I have just spent a week in Scotland and had a chance to observe and good and not so good customer service by airlines, car rental company, hotels, restaurants, etc. The best service we received was by the waiter who looked after us most mornings with a great smile, sense of humour and excellence service…. Continue Reading »

As we head into spring and summer and are planning our field or summer projects, have you checked out some tools that may be available to you or are you one of those organizations or individuals who do so by the seat of your pants? Project management and planning is one of the keys to… Continue Reading »

As you recall, my topic for last month was about managing stress especially around email at work and at home. This month, I want to provide some reminders from last year and some new ideas on how to manage stress at work and at home. So let’s first focus on work: How many of you… Continue Reading »

Welcome everyone to 2013. It is that time of year when we renew or create those resolutions that are only good for one month at the best as we tend to fall back into old habits rather quickly. So here are some ideas for keeping resolutions this new year: Make sure that any resolution you… Continue Reading »

I recently attended a conference and was fortunate to attend a lecture on “understanding energy”. What I heard from a speaker from the University of Calgary on how people form opinions and then how those opinions get transferred forward was very interesting. Lesson #1 People need to understand the meaning of words or phrases when… Continue Reading »

I hope you all had a good chance to recharge the batteries over the summer. We were blessed with excellent weather and a lot of time outdoors. Lots of books read and time with the family. And speaking of books, I had a chance to experience more than once that we perhaps forget in our… Continue Reading »

As we enter the summer season, one of the greatest challenges, believe it or not, is keep up the energy levels for both work and play. Have you been feeling overwhelmed with the amount of energy that is required for work, the yard, outdoor activities and many wind ups that happen in June? We have… Continue Reading »

One of the most frustrating things that one can experience in a given day is not getting a task finished in a timely manner. We are creatures of procrastination and this often leads us to the situation of the “perfect storm” where a great many deadlines are looming and time is now our enemy. Have… Continue Reading »